Associate Appraisal Facilitator Job - (windsor, connecticut) in Hartford, Connecticut For Sale
Job Opening IDxxxxBR
TitleAssociate Appraisal Facilitator
CountryUS
State/Region/ProvinceCT
CityWindsor
Job CategoryClaim
Position TypeExperienced/Professional
Company InformationSolid reputation, passionate people and endless opportunities. Thats Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers : and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.
Job SummaryUnder limited direction, this position is responsible for: Assessing training needs by collaboratively working with client(s) to conduct needs analysis. Supporting short and long:term business objectives through blended adult learning strategies. Identifying, developing, designing and delivering classroom, virtual and blended learning curriculum to meet the technical and leadership demands of employees, vendors and business partners. Responsible for multiple training programs for a line of business or organization or multiple business centers or locations. May provide assistance to less experienced trainers/developers.
Primary Job Duties and ResponsibilitiesPartner with management to assess and develop long:term planning strategies and initiatives. Determines the best instructional delivery and methods for each training program or session. Design, develop and deliver programs/curriculum to meet training initiatives and enhance productivity for business. Utilize computer based training whenever possible. Develop appropriate measures to ensure training initiatives are effective and in alignment with business strategy. Evaluate the results of training, determine effectiveness and recommend appropriate alternatives. Monitor and control all related expenses, ensuring cost effective methods are utilized and business training needs are met. Identify and deploy appropriate resources to meet client needs. Develop train:the:trainer tools and modules for training programs. Design, develop and maintain effective training manuals and materials incorporating adult learning guidelines and approaches. Evaluate and recommend vendors as required. Work with peers to identify areas where common training solutions can be leveraged across businesses. Provide technical mentoring of employees, post formal training. Address training and performance needs. May maintain records and reports of training activities. May develop and coordinate training calendar for designated locations. Act as a training resource.
Education, Work Experience and KnowledgeCollege degree or equivalent experience in adult learning techniques and customer service. Typically 5 + 8 years professional experience. Professional training credentials preferred. Writing and developing training materials experience preferred. Coaching/mentoring experience preferred. Excellent PC skills including Word, Outlook, Excel and PowerPoint. Experience using training development tools/applications a plus.
Environmental/Work Schedules/OthertStrong communication and presentation skills. Organizational skills Attention to detail. Ability to work independently Forward thinker. Self directed. Influence and negotiation skill. Research skills Ability to handle multiple priorities Strong Needs Analysis Skills Strong Design, Development, and Delivery principles. Strong Evaluation/Impact Assessment techniques and knowledge Good Project Management skills Solid level of Business AcumenOther: Significant travel may be required Claim (including Call Centers): Adjusters License and Training Certification(s) a plus. A general understanding of the Claim business and/or a specific line of business. Customer service experience preferred. Operations and Systems: Line of Business Systems: Heavy focus on delivering training related to business insurance products and Rate/Quote/Issue Systems and technical applications. IT Education: Heavy focus on providing
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